HKSM

Data that has been organized and processed for a particular purpose so it becomes understandable, valuable, and usable within a specific context.

Key Points

• Information is data that has been organized, interpreted, and placed in context.
• It is purpose-driven and tailored to support a specific decision or audience.
• Quality depends on accuracy, completeness, timeliness, and relevance.
• It transforms raw observations (e.g., work performance data) into insights like trends, variances, and forecasts.

Example

A project manager consolidates timesheets and task updates, calculates SPI and CPI, and presents a status summary to sponsors. The summarized metrics and narrative are information that supports decisions.

PMP Example Question

A project manager categorizes defect logs, computes weekly trends, and shares a concise summary with QA leaders to decide on corrective actions. What is the output best described as?

1. Data
2. Information
3. Knowledge
4. Work package

Correct Answer: B - Information

Explanation: The raw defect data has been organized, analyzed, and put into context to support a decision, which makes it information.