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Organizational Learning

A discipline that studies how individuals, teams, and organizations create, share, retain, and refine knowledge to improve performance.

Key Points

  • Focuses on knowledge creation, sharing, retention, and application at individual, team, and organizational levels.
  • Enabled by practices like lessons learned, retrospectives, knowledge repositories, and communities of practice.
  • Relies on leadership support, a feedback-friendly culture, and repeatable processes and tools.
  • Aims to enhance future project outcomes by reducing rework, improving decisions, and standardizing best practices.

Example

After completing an ERP implementation, the project manager conducts a lessons learned workshop, documents root causes and solutions, updates the PMO's templates and checklists, and publishes knowledge articles. These assets are then used to train new teams and plan the next rollout, leading to fewer defects and a shorter schedule.

PMP Example Question

During project closure, a project manager wants to ensure insights are captured, shared, and reused across future initiatives. Which concept best describes the systematic approach to how people and organizations develop and enhance knowledge?

  1. Organizational learning
  2. Integrated change control
  3. Configuration management system
  4. Resource leveling

Correct Answer: A - Organizational learning

Explanation: Organizational learning addresses how knowledge is created, shared, and improved. The other options focus on change governance, product baselines, or schedule optimization.

How To Land the Job and Interview for Project Managers Course

Take the next big step in your project management career with HK School of Management. Whether you're breaking into the field or aiming for your dream job, this course gives you the tools to stand out, impress in interviews, and secure the role you deserve.

This isn’t just another job-hunting guide—it’s a tailored roadmap for project managers. You’ll craft winning resumes, tackle tough interview questions, and plan your first 90 days with confidence. Our hands-on approach includes real-world examples, AI-powered resume hacks, and interactive exercises to sharpen your skills.

You'll navigate the hiring process like a pro, with expert insights on personal branding, salary negotiation, and career growth strategies. Plus, downloadable templates and step-by-step guidance ensure you're always prepared.

Learn from seasoned professionals and join a community of ambitious project managers. Ready to land your ideal job and thrive in your career? Enroll now and take control of your future!



Launch your career!

HK School of Management delivers top-tier training in Project Management, Job Search Strategies, and Career Growth. For the price of a lunch, you’ll gain expert insights into landing your dream PM role, mastering interviews, and negotiating like a pro. With a 30-day money-back guarantee, there’s zero risk—just a clear path to success!

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