HKSM

A documented, repeatable way to achieve a uniform outcome; it lays out the ordered steps to carry out a specific process.

Key Points

• Specifies step-by-step instructions to perform a process consistently.
• Defines roles, sequence of actions, decision points, and required artifacts.
• Supports quality and compliance by standardizing how work is done.
• Typically maintained as an organizational asset and subject to version control.

Example

A change control procedure may require: submit change request, log it, perform impact analysis, review by the change control board, approve or reject, implement approved changes, verify results, and update the baseline and records.

PMP Example Question

Which of the following best describes a procedure in project management?

1. The high-level set of activities that convert inputs to outputs.
2. The ordered, detailed instructions for executing a process consistently.
3. A temporary endeavor undertaken to create a unique product or service.
4. A broad policy statement that sets governance without specific steps.

Correct Answer: B — The ordered, detailed instructions for executing a process consistently

Explanation: A procedure gives the specific steps, roles, and sequence to carry out a process the same way each time, ensuring consistent results.