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Tacit Knowledge

Know-how that lives in a persons head — beliefs, experience-based judgments, and insights — that is hard to express, document, or hand off to others.

Key Points

  • Tacit knowledge is personal knowledge that can be difficult to articulate and share such as beliefs, experiences, and insights.
  • It is gained through practice and context; you often learn it by doing, observing, and reflecting rather than by reading a document.
  • Most effectively transferred via mentoring, shadowing, storytelling, pair work, communities of practice, and after-action reviews.
  • Complements explicit knowledge; mature project environments encourage both capture of explicit artifacts and exchange of tacit insights.

Example

A senior project scheduler sits with a new team member during a live replan. The senior explains why they choose certain buffer sizes, points out warning signs in the network diagram, and shares rules of thumb from past projects. These beliefs, experiences, and insights are tacit knowledge being passed through coaching and observation, not just through a written SOP.

PMP Example Question

Which action best enables transfer of tacit knowledge on a project?

  1. Uploading the project management plan to the document repository
  2. Pairing a junior analyst with a veteran SME to shadow client workshops
  3. Distributing a detailed risk register to all stakeholders
  4. Publishing a comprehensive architecture specification

Correct Answer: B — Shadowing/coaching to share experience-based insights

Explanation: Tacit knowledge is personal and hard to codify, so it is best shared through direct interaction, observation, and mentoring. Documents (A, C, D) convey explicit knowledge.

Project Management Bootcamp

Embark on a transformative journey with our Project Management Bootcamp at HK School of Management. Elevate from beginner to pro using the latest PMBOK and Process Groups Practice Guide. Our unique, engaging approach makes learning interactive and fun, replacing dull slides with dynamic doodles and real-life scenarios.

This hands-on program includes working on two full project plans. The first evolves as you learn, while the second culminates in a comprehensive plan, solidifying your expertise. You'll navigate real-world challenges, backed by quizzes and in-depth analysis, avoiding common pitfalls and setting you on a path to success.

Enhance your learning with downloadable materials and templates, invaluable for your future projects. The course covers essential topics like PMI, PMO, PMBOK, and project management ethics, delving into critical process groups and key areas such as scope, schedule, cost, and stakeholder management.

Learn from seasoned professionals and join a community of enthusiastic lifelong learners. Ready to master project management and lead with confidence? Enroll now and start your transformation!



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