Refund Policy

Each learning platform has its own refund rule.

HKSM Academy

Courses bought at academy.hksmnow.com are eligible for a refund within 30 days of purchase when 25% or less of the course has been completed. See the Academy Refund Policy.

HKSM Courses

Paid courses bought through courses.hksmnow.com are eligible for a refund within 30 days of purchase when 50% or less of the course has been completed.

Udemy courses

Udemy manages purchases, refunds, and its 30-day money-back guarantee under its own rules. See Udemy's current refund guidance.

Need help?

For an Academy or HKSM Courses refund request, contact us within the applicable 30-day period. For a Udemy purchase, contact Udemy.