HKSM

Short, focused workshops where a cross-functional team rapidly improves a system or process by finding waste, testing fixes, and standardizing better ways of working.

Key Points

• Time-boxed (often 1-5 days) with a clear problem statement and target condition.
• Cross-functional participation and hands-on work at the place where value is created.
• Uses PDCA: analyze current state, run experiments, implement and standardize.
• Delivers measurable gains and a follow-up plan to sustain improvements.

Example

A product team conducts a 4-day kaizen event to reduce bug-fix cycle time: they map the workflow, remove handoff delays, automate key tests, update standard work, and track the cycle time drop from 8 days to 5 days.

PMP Example Question

A software team wants to quickly remove waste from its release process and lock in new standard work within a few days. Which technique should the project manager use?

1. Kaizen event
2. Sprint planning meeting
3. Daily scrum
4. Lessons learned register update

Correct Answer: A — Kaizen event

Explanation: A kaizen event is a short, intensive improvement workshop aimed at rapid, measurable process improvement and standardization.