7.4 Control Scope
Replace this with term.
Purpose & When to Use
Control Scope keeps the project focused on the agreed deliverables. It verifies what is completed against the scope baseline and manages any requested changes through a formal process. Use it throughout the project once the scope baseline is set, and apply it regularly in both predictive and adaptive life cycles.
Mini Flow (How It’s Done)
- Review the scope baseline: scope statement, WBS, and WBS dictionary.
- Collect actuals: completed work, deliverable status, and requirement fulfillment from the requirements traceability matrix.
- Compare actuals to the baseline and analyze variances and trends.
- Identify unapproved additions (scope creep) and stop them from proceeding.
- Evaluate needed changes; submit formal change requests with impact analysis on schedule, cost, quality, risks, and benefits.
- Process changes through integrated change control; implement only approved changes.
- Update the scope baseline, WBS, RTM, and related plans and documents after approval.
- Communicate status, variances, and decisions to stakeholders; adjust backlog or release plan in adaptive approaches.
Quality & Acceptance Checklist
- Scope baseline is current, version-controlled, and accessible.
- Each deliverable has clear, measurable acceptance criteria.
- All scope changes are submitted, reviewed, and approved or rejected formally.
- Requirements traceability matrix shows status, tests, and acceptance for each requirement.
- Approved changes are reflected in the WBS, schedule, budget, and risks.
- Variance analysis (e.g., scope performance, trend) is documented with actions.
- Instances of gold plating or scope creep are recorded and corrected.
- Stakeholder communications and acceptance records are complete and archived.
Common Mistakes & Exam Traps
- Confusing Control Scope (monitor and manage changes) with Validate Scope (formal acceptance of completed deliverables).
- Allowing team or stakeholders to add features without approval (gold plating or scope creep).
- Updating schedule or cost without updating the scope baseline and WBS after a change is approved.
- Skipping impact analysis before submitting or deciding on a change request.
- Not using the requirements traceability matrix to verify each requirement’s status and tests.
- Treating defect repair as a scope change without checking if it restores the baseline deliverable.
- Assuming internal completion equals acceptance; acceptance must match stated criteria.
PMP Example Question
A stakeholder asks the team to add a minor feature. The team has started work on it to save time. What should the project manager do next?
- Allow the team to finish since the change is small and will delight the customer.
- Submit a formal change request and assess impacts before any additional work continues.
- Update the WBS and schedule to include the extra work and inform stakeholders.
- Reject the change immediately and forbid any future change requests.
Correct Answer: B — Submit a formal change request and assess impacts before any additional work continues.
Explanation: Only approved changes should be implemented. Control Scope prevents scope creep and ensures changes go through formal change control with impact analysis.
HKSM