Accepted Deliverables

Project outputs—whether products, outcomes, or capabilities—that have been formally reviewed and approved by the customer or sponsors as meeting the agreed-upon acceptance criteria.

Key Points

  • They result from a formal acceptance process confirming the deliverables meet predefined acceptance criteria.
  • Acceptance follows verification; quality checks confirm correctness first, then the customer/sponsor approves.
  • Documented acceptance often triggers payments, phase gates, or readiness for project or phase closure.
  • Unaccepted deliverables typically lead to change requests, defect repairs, or rework until criteria are met.

Example

A software project completes a reporting module that passes internal testing (verified). The client conducts user acceptance testing against the agreed criteria and signs off. The signed-off module is recorded as an accepted deliverable.

PMP Example Question

After demonstrating a finished feature to the client, the client signs a document confirming the feature meets the agreed acceptance criteria. Which item should the project manager record?

  1. Verified deliverables
  2. Accepted deliverables
  3. Scope baseline
  4. Quality management plan

Correct Answer: B — Accepted deliverables

Explanation: Client sign-off confirming requirements were met produces accepted deliverables. Verification occurs before acceptance and does not imply customer approval.

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