HKSM

An official, documented request to alter a project document, a deliverable, or an approved baseline.

Key Points

• Must be documented and submitted for review through the change control process.
• May propose corrective or preventive actions, defect repairs, or updates to project documents.
• Changes to a baseline require approval before implementation.
• Should include impact analysis on scope, schedule, cost, quality, and risk.

Example

After scope is baselined, a client asks for an extra reporting feature. The project manager prepares a change request detailing impacts on schedule and cost and submits it to the change control board for a decision before any work begins.

PMP Example Question

A stakeholder asks to add functionality after the scope baseline is approved. What should the project manager do next?

1. Implement the change if it increases business value.
2. Have the team estimate and start the work immediately.
3. Submit a formal change request for evaluation through change control.
4. Update the risk register and proceed with the change.

Correct Answer: C — Submit a formal change request

Explanation: Once baselines are approved, any modification must go through the formal change control process and be approved before implementation.