HKSM
Develop Team
A process that builds skills, strengthens collaboration, and creates a positive team climate to improve overall project performance.
Key Points
- Builds individual competencies and collective capability through training, coaching, and mentoring.
- Improves teamwork using team-building activities, clear ground rules, and supportive communication tools.
- Uses assessments and feedback to identify gaps, track growth, and adjust development actions.
- Motivation is reinforced with recognition and rewards tied to clear performance goals.
Example
The project manager sees handoff errors between engineering and testing. She runs a joint workshop, pairs senior and junior staff for coaching, agrees on team ground rules, and launches a monthly recognition program. Within one month, defects per build drop by 30% and the team reports higher morale.
PMP Example Question
Which process focuses on enhancing team skills, improving member interactions, and fostering a supportive environment to raise project performance?
- Acquire Resources
- Manage Team
- Develop Team
- Control Quality
Correct Answer: C — Develop Team
Explanation: Develop Team centers on building competencies, cohesion, and a healthy team climate. Acquire Resources is about obtaining people and assets, while Manage Team addresses ongoing performance, feedback, and conflict resolution.
