HKSM
Resource Manager
A person empowered to direct, assign, and control one or more resources.
Key Points
- Holds authority over resource availability, assignment, and utilization.
- Coordinates with project managers to staff work, resolve conflicts, and balance capacity.
- May oversee people or assets within a functional area; influence varies by organizational structure.
- Focuses on resource performance and development rather than project scope, schedule, or budget.
Example
In a matrix organization, the QA resource manager determines which testers can support a project's next sprint, approves overtime for peak periods, and reallocates staff when another project has higher priority.
PMP Example Question
In a matrix organization, the project manager needs two network engineers next month. Who has the authority to approve and allocate these staff to the project?
- Project Sponsor
- Resource Manager
- Project Manager
- PMO Director
Correct Answer: B — Resource Manager
Explanation: The resource manager controls resource availability and assignments, coordinating with the project manager to meet project needs.
